The fact that you’re here, reading this page means you are frustrated with how things currently are in your business and you want solutions. Right? Well, I’m glad you’re here because I believe in …
Instant HR Policies & Procedures makes it easy for you to create plain English, easy to understand Human Resource Policies and Procedures. The secret is our comprehensive employee handbook template which is quickly customisable for your company. In less than 30 minutes you will have clear and up-to-date People Management Policies and Procedures covering everything from hiring through to termination.
Hi, my name is Ingrid Cliff and for over 25 years I have worked with Australian businesses, helping them put in place effective yet simple Human Resource Policies and Procedures. To tell you a bit more about myself, I have a Degree in Psychology and Industrial Relations, and have worked in the Qld Industrial Commission as Research Officer to the Commission. I have been the Director of Human Resources for a large State Government Department as well as HR Manager for an aggressively expanding private sector company, with offices across Australia.
And I used to get really frustrated by what was available on the market to help me set up employee manuals for the companies I worked with. There were stacks of packages written for the USA market – but 90% of what was written just didn’t work in Australia.
I tried pretty much everything written in Australia over the years from high-priced yet brilliant products such as CCH, to the budget-priced entry level Maus’s employee manual pack.
None of them had the detail I needed … None of them covered the tricky stuff like Social Media … None of them worked!
So, as part of my HR policy and consulting roles, I spent months researching each policy to find out the best practice – implemented what I discovered in each company and then tweaked the results to improve the content. I tested every policy, every procedure in the real world. Each template was trialled, tested and tweaked until it was easy and worked.
When I started my own business, a number of my copywriting clients, who knew of my HR background, asked if I could recommend a useful employee manual template – as they were frustrated by what was on the market.
So, I started to share copies of my notes, gathered from years of experience, with them. Then the number of small businesses asking for my HR manual grew … and it grew … and it grew.
I finally edited all of my information, collated all of my notes, templates, forms … everything into one place and the Instant HR Policies and Procedures Manual was born.
In my own business I have consulted to companies of up to 7000 employees as well as micro-businesses. I know what works and what is just expensive hot air and I can tell you …… these procedures work!
“Heart Harmony’s Instant HR Policies & Procedures is invaluable for small businesses – it is professional, extensive, and immediately accessible. One “find & replace” action was all that was required to create a working draft for our company, and then it was extremely easy to edit to fit our particular situation. It turns a nightmare of documentation requirements into a dream. Thanks Ingrid!”
“Thank you again for the wonderful HR package we purchased from you. Immediately this morning I spent hrs reading and going through the whole Manual and the extra bonuses…
It is everything we wanted to implement or put in place for our Company; it fits all our Company’s HR policies purposes and needs perfect. We have been using current Labour Law of Samoa – very basic but do not have the details like this package that we have always wanted.
“… you have covered everything and it was very easy to adapt to our Company culture – also having an Australian focus was very useful as most of the other online versions available are US law based, although ironically I actually bought it for our US office and adapted it but have since used it for our Australian office as well.”
“Has been really helpful and definitely saved me time. Have written some P&P of my own but this covers many other things I hadn’t thought of and which would have taken me a lot of time to write myself. It is up to date with latest fair work regulations. A good reminder of all the things I need to be doing as an employer.”
Instant HR Policies and Procedures will help both you and your team members become clear on expectations, performance, acceptable behaviour, as well as help you meet your administrative and legal requirements.
The employee handbook template is written in clear and easy to follow language, and is just like a recipe for success in your workplace. It contains all of my years of experience in one simple document … just like having one of the top HR practitioners working beside you in your workplace.
Instant HR Policies & Procedures have been designed especially for Australian small to medium-sized businesses, that employ or are about to employ team members or staff.
Whatever your people management issue, you will find a solution. A solution that has been tried and proven in workplaces similar to yours, by people just like you.
Our Instant HR Policies & Procedures is currently being used in businesses ranging from mines to accountant’s offices; from State Operas to winemakers; from petrol stations to independent supermarkets. Whether you are hiring your first employee or you are are medium-sized multi-million dollar business, chances are that someone like you is already using our Instant HR Policies & Procedures.
Imagine being easily able to handle these areas…Instant HR Policies & Procedures shows you how:
“Easy to use. Lots of information, with different options. It is great value for money and has everything a small-business needs.”
“The policies and procedures manual had basically everything that our HR…